What You'll Learn
- History and Evolution of Health Insurance
- Key Terminologies in Health Insurance
- Types of Health Insurance
- Introduction to Underwriting
- Risk Assessment Techniques
- Medical Underwriting
- Individual vs. Group Policies
- HMO, PPO, and POS Plans
- Public vs. Private Insurance
- Introduction to Medical Billing
- Claims Submission Process
- Understanding EOB (Explanation of Benefits)
- Effective Communication Techniques
- Handling Customer Inquiries and Complaints
- Building Customer Trust and Loyalty
- HIPAA and Privacy Laws
- Affordable Care Act (ACA)
- Medicare and Medicaid
- Market Segmentation
- Advertising and Promotion
- Digital Marketing Strategies
- Understanding Provider Networks
- Contracting with Providers
- Network Management
- Electronic Health Records (EHR)
- Health Information Exchanges (HIE)
- Telemedicine and Remote Care
- Predictive Analytics in Health Insurance
- The Role of Artificial Intelligence
- Blockchain Technology